Website Rescue

Sound familiar?

• Your site has been hacked, or Google is warning visitors away from it.
• It's slow, shows errors or stopped working after an update.
• The developer who built it has disappeared, and nobody else will touch it.
• You can't log in, or can't change anything without something else breaking.
• Your hosting company says the site is out of date or using too many resources.

What I do

First, I get you back online, or keep you online, as quickly and safely as possible. Then I find out what actually went wrong, rather than patching over the symptoms. I've spent 25 years working on PHP sites of every kind (WordPress, Drupal, Craft CMS, Laravel, CodeIgniter, Yii and plenty of bespoke systems), so it's rare that I see something completely new.

• Hacked sites cleaned up, with the hole the attackers used closed, passwords and keys changed, and help getting Google's warnings removed.
• Broken sites diagnosed and fixed, whether it's a failed update, a server move gone wrong or a plugin conflict.
• Slow sites checked to find the real bottleneck, from database queries to oversized images and underpowered hosting.
• Abandoned sites documented and brought under control, so you're never reliant on one person again.

Fixed properly, not just patched

Once the site is working, you get a plain-English summary of what was wrong, what I fixed and what I'd recommend next. That might be nothing at all, or it might be an upgrade or migration to put the site on a footing that lasts.

Pricing

Urgent problems come first. Before I start, I'll tell you what I can see and roughly what it will take, and I'll keep you updated as I go, so there are no surprises.